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WHETHER IT'S BEFORE, DURING OF AFTER YOUR PURCHASE, OUR EXPERIENCED AND HIGHLY QUALIFIED EMPLOYEES WILL DO THEIR BEST TO ANSWER ALL YOUR QUESTIONS AND MEET YOUR EXPECTATIONS.
Encre & Cie offers :
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- Support available in french and in english
NEW FIRMWARE UPGRADE ON DECEMBER 01ST, 2020 ON SELECTED HP PRINTERS
Dear Valued Customer,
The printer or computer will automatically remind consumers to upgrade firmware through their wifi or network connection. Please DO NOT to upgrade the firmware. The new firmware will cause third party cartridges to not recognize their printer.
The printer firmware won't be updated anymore once your client DISABLES the update option.
We are working on a new chip.
NEW FIRMWARE UPGRADE ON NOVEMBER 03TH, 2020 ON SELECTED HP PRINTERS
Brother's support documents :
Firmware HP :